Your adventure with Siesta Advisor is just a few steps away. By understanding and agreeing to these detailed Terms & Conditions, you help us ensure a safe, enjoyable, and unforgettable experience for all. Should you have any questions or require further information, please do not hesitate to contact our customer service team.
Siesta Advisor provides high-quality, well-maintained equipment to ensure the safety, comfort, and enjoyment of all participants. This policy defines the responsibilities of clients with regard to the use, care, loss, and damage of any equipment provided during an activity or rental.
The objective of this policy is to establish clear, fair, and transparent rules that protect both clients and Siesta Advisor, avoid misunderstandings, and ensure accountability when equipment is lost, damaged, or misused. By participating in any Siesta Advisor activity, clients acknowledge and accept the terms outlined in this policy.
Equipment provided by Siesta Advisor may include, but is not limited to:
Single Kayak €375 - Double Kayak €675 - Kayak Paddle €85 - Paddle Board €650 - Paddle Board Leash €35 - Paddle Board Paddle €65 - XL Paddle Board €1,500 - Surfboard €350 - Surfing Leash €35 - Water Shoes €25 - Waterproof Bags €25 - Snorkel Masks €25 - Snorkel Tube €10 - Personal Floatation Device €75 - Wetsuit €200 - Electric Bike €1,500 - Mountain Bike €850 - Seat Cushion €20 - Helmet €45 - Lock €15 - Pump €20 - Repair Kit €25 - Pedal €20 - Wheel €100 - Front Derailleur €75 - Rear Derailleur €75 - Gear Shifter €85 - Saddle €50 - Handlebar Tape €20 - Aluminium Frame €250 - Carbon Frame €450
All equipment is checked, maintained, and deemed suitable for use prior to each activity or rental.
Clients confirm that equipment has been received in good working condition prior to use. Any visible defects must be reported before the activity begins. Failure to report issues constitutes acceptance of the equipment as fit for use.
Clients are required to use all equipment responsibly, exclusively for its intended purpose, and in accordance with the safety instructions and guidance provided by Siesta Advisor staff and guides.
Clients must:
• Follow all verbal instructions given before and during an activity or rental
• Handle equipment with care at all times
• Avoid reckless, inappropriate, or unsafe use of equipment
Failure to comply with instructions may result in removal from the activity, dismissal of a rental, and liability for resulting damage.
Once equipment has been assigned to a client, the client assumes responsibility for that equipment for the full duration of the rental or activity, including during breaks, stops, and transitions.
If any piece of equipment is lost during or as a result of the activity or rental, the client is fully liable for its replacement.
This includes, but is not limited to:
• Equipment dropped into deep water and not recoverable
• Equipment lost due to drifting away
• Equipment left unattended or unsecured
• Equipment lost due to ignoring guide instructions
• Equipment misplaced
• Equipment stolen
In the event of loss, the client agrees to pay the full replacement cost of the lost equipment. Replacement costs are based on the market value of the item, including applicable taxes and administrative handling.
Loss of equipment is presumed to be the responsibility of the client while under their control, unless evidence demonstrates otherwise.
In the event of theft, the client must immediately notify local authorities and provide an official police report. Failure to do so may result in full liability for replacement.
Siesta Advisor acknowledges that normal wear and tear occurs through regular, correct use of equipment.
Examples of wear and tear include:
• Minor scratches or cosmetic marks
• Normal degradation from saltwater exposure
• Normal degradation from land usage exposure
• Routine material fatigue
Damage classified as normal wear and tear will be fully covered by Siesta Advisor, and no cost will be passed on to the client.
Clients will be held financially responsible for damage resulting from:
• Negligence or careless handling
• Reckless behaviour
• Failure to follow guide and staff instructions
• Intentional misuse
• Use of equipment for unintended purposes
• Ignoring safety briefings or warnings
Examples include, but are not limited to:
• Collisions caused by ignoring navigation instructions
• Dragging kayaks, paddle or surfboards over rocks instead of carrying them
• Jumping onto equipment
• Standing on kayaks, paddle boards, surfboards, or paddles
• Using equipment outside designated areas
• Crashing bicycles
• Jumping with the bicycles.
The determination of whether damage constitutes normal wear and tear or client negligence is made by Siesta Advisor staff based on:
• Visual inspection
• Circumstances of the incident
• Guide and staff reports
• Operational and safety standards
The assessment shall be made by Siesta Advisor based on operational criteria and available evidence, including staff reports and inspection.
If damaged equipment can be repaired, the client will be charged the reasonable cost of repair, including parts, labour, and any associated service fees. If third parties are involved in repairing any equipment, the client will be provided with the invoice.
If equipment is deemed unsafe or uneconomical to repair, the client will be charged the full replacement cost.
Clients agree to settle costs related to lost or damaged equipment promptly upon notification.
Siesta Advisor reserves the right to:
• Request payment on the day of the activity, or
• Charge the payment method used for the booking, where legally and contractually permitted, or
• Issue an invoice payable within a defined period
Failure to settle equipment-related charges may result in:
• Administrative recovery actions
• Restriction from future bookings
• Escalation through appropriate legal or collection channels
By participating, the client authorises Siesta Advisor S.L. to charge the applicable costs for loss or damage to the payment method provided, where legally permitted.
Siesta Advisor guides and staff have full authority to:
• Remove damaged equipment from use immediately
• Reassign or withdraw equipment if misuse is observed
• Terminate a participant’s involvement in the activity if equipment is being handled unsafely
Such actions do not entitle the client to a refund.
This policy is communicated prior to participation and is available upon request. Clients are encouraged to ask questions before the activity begins.
By participating in a Siesta Advisor activity or rental, clients acknowledge that:
• They have received and understood safety instructions
• They accept responsibility for equipment assigned to them
• They accept financial liability in cases of loss or damage due to negligence or misuse
This Equipment Responsibility & Liability Policy forms an integral part of Siesta Advisor’s operational and safety framework and is binding upon all participants.
